We want you and your pet to be completely happy.
- 30-day returns: Return any item within 30 days of delivery.
- Items must be unused and in their original packaging.
- To start a return, email support@ntnca.com with your order number.
- Refunds are issued to your original payment method within 5–7 business days of us receiving the return.
Damaged or wrong item? We'll replace it or refund you in full — just send a photo to support@ntnca.com.