FAQ

How long does shipping take?
Orders are processed in 1–3 business days and typically arrive within 10–15 business days.

Do you offer free shipping?
Yes — free on all orders over $49.

Can I track my order?
Yes, you'll get a tracking link by email as soon as your order ships.

What is your return policy?
30-day, hassle-free returns. See our Refund & Return Policy.

How do I choose the right size?
Each product page lists size options and measurements — pick the size that matches your pet.

How do I contact you?
Email support@ntnca.com and we'll reply within 24 hours.